Citibank Account Closure without Visiting Branch
Last week when Citibank sent me a mail informing that my Citibank Suvidha Account will be automatically converted to the new Citibanking Account (in which I will have to maintain a monthly net relationship value (NRV) of Rs.2 lakhs, failing which a monthly charge of Rs.500 was applicable), I decided to close my citibank account. I was thinking it would take a lot of effort because of the fact that Citibank has only 2 branches in Bangalore both of which are too too far away from my house. So I decided to call the customer care and ask. And my luck... they said no need to visit the branch, the closure application can be couriered!
This is what I had done for closure of my citibank account:
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Made account balance close to zero.
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Wrote the closure application (see below for sample letter) and signed it with date.
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Destroyed my card and cheque book
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Speed posted my application to this address: Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600002
Sample closure letter
Thats it! Within 10 days I got a sms - "Your account is closed. ATM card / Cheque book of this account are no longer valid." The next day from this, I also got the proceeds towards my account closure, i.e., a cheque of the amount I had left in my account.
Neat. I liked the way it was done. Most banks ask for explanation on why you want to close and they make the closure procedure difficult. But luckily with citibank I did not face all this. Hope you find this article useful.